加拿大TD银行蒙城雇用客户体验专员,工作条件好,报酬丰厚,快来申请吧! ...

Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics;

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters;

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary;

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner;

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes;

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development;

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities;

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence.

高中以上学历，一年以上相干工作履历；

本科或划一学历优先；

较强的管理、构造、筹划和时间管理本领，能在快节奏的情况中工作；

纯熟利用微软办公软件(Word, Excel, Outlook)和互联网；

一个积极进取的人，可以或许积极自动、正确、过细地处置惩罚多个使命和不停变革的优先级；

具有精良的客户沟通本领，可以或许以岑寂、规矩和有用的方式与差别的人举行口头和书面交换。