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NOUR EDDINE OUHCHOUCH
Skills
· Friendly and calm personality with enhanced customer service skills.
· Able to work proactively within the team and on own initiative.
· Having a polite, helpful manner, and confident when dealing with difficult situations.
Experiences
Beauty Advisor: Sales Assistant, Dubai Duty Free airports JUN 2015 - present
· Providing information about products with their features and benefits to customers.
· Using product knowledge and services to build sales for brand target.
· Providing the customers excellent customer service at all times.
· Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Customer service representative: Sales Assistant, Dubai Duty Free Jan 2013 - JUN 2015
· Determines requirements by working with customers.
· Answers inquires by clarifying desired information; researching, locating, and providing information.
· Responsible for processing cash and card payments, and operating POS cash register for the shop- floor retail stores.
· Actively pursued personal learning and development opportunities.
· Update job knowledge by participating in education opportunities.
· Assist customers and provide the necessary information to resolve their problems.
ENGLISH INSTRUCTOR: At Dot koncept Company OCT 2011
• Planning, preparing and delivering lessons.
• Preparing teaching materials
• Carry out any practical and administrative duties associated with language teaching
• Provide outstanding teaching to create a vibrant and distinctive
Education
English Language Certificate: TEFL DEC 2018
Post graduate diploma: University Med V, MOROCCO SEP 2010 - JUN 2012
Processing informatics diploma: Pro-system institution MAR 2009 - DEC 2011
Baccalaureate diploma: Ahmed Chaouki high school SEP 2008 – JUN 2009
